Thursday, April 07, 2005

Nu Metro = Bad service

After reading Jason’s blog here . A night Out, and the fact he mentions the cinema being a bit crappy, I was tempted to write about my experiences at Nu Metro Menlyn.
And all who read this must please complain as I do so that we stop enduring this bad service.

It sounds like the curse of the crappy cinemas has crossed the pond. Here in ZA we have two competing chains, Nu Metro and Ster Kinekor, who have dropped their prices to an insane R5 (about 90c) for anyshow, anytime but their service is still crap!

A short recap of what has happened at Nu Metro Menlyn -
Regularly the lights come on for no reason and stay on. The aspect ratio is off an the actors heads are chopped off. And sound comes and goes with impunity. The best is they cut the movie before the credits have fully rolled. I complain and say I have buddies (total disregard for the word - online chatting person) who have worked on the movie! I wanna see their names, dammit.

But the best was the other day when I found out that Menlyn was overcharging their Large OJ’s and Slush. Montecasino in Fourways always charges R10 for large OJ and slush and when after several times of paying R12 for the same at Menlyn, I questioned the F&B manager. He said the prices were R10 and they cashier made a mistake. The very next week I asked for the same and they once again overcharged. What the cashier does is rings up large Cokes at R12 and nobody is the wiser, so next time insist on a receipt and make sure it says what you ordered on the slip. I also complained to the main manager about all the problems so if you encounter bad service, go speak to Selbourne Prinsloo, he will help you out. Or bare the brunt of my mouth again :)

D

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